Attio is a productivity CRM. It’s data driven, easily customized and already changing how people think of CRM’s.
We think relationships are the most important part of doing business and built Attio because business software is failing to leverage our interactions in the digital world. Most data entry is manual, intelligent data analysis is non-existent, and existing CRM options are a challenge for users to set up.
We believe the future is simple: A no-code CRM that automatically knows your contacts and analyses your communications, organising your data so that it is easily viewed, sorted, and filtered depending on your task. Integrations and automations should be customizable and quick, and it should all be possible whilst seamlessly collaborating with your team.
It's our mission to make this a reality in a market worth over $50 billion and growing fast.
We are hiring for a Customer Support Specialist because we want to interact helpfully and proactively with our customers, providing a brilliant experience from their first interaction.
We are particularly interested in hearing from:
Our customer team is collectively responsible for new & expansion revenue. The team is growing under the guidance of Frank Mayfield. Day to day work is focused on providing an incredible customer experience to generate revenue and informing our product roadmap with regard to expansion and retention.
As a remote company, Attio employees are based across the UK, US, Germany, Belgium and Denmark.
We are all trusted to produce high quality work in the remote-first environment that works best for us. Kindness is evident in how we work and there is a high level of mutual respect across the team that comes from working hard together on interesting problems.
Our culture of collaborative curiosity allows us to challenge ideas, solve problems together and build a team of world class talent.
We’re fortunate to be backed by world leading investors include Point Nine, Balderton, and Passion Capital, alongside top industry Angels.
In this role, you will be expected to:
We believe the right person will have the following attributes:
We respond to applicants before the end of each week and within 24 hours of each interview, we will request and share feedback at every stage.
Applicants can expect the following:
A lot of our interviews are enabled through self-scheduling but we are always on hand to speak to you or answer questions throughout the process. At the offer stage, you may want to speak to more of the team, see a demo or have other suggestions for us to enhance your experience.
Everyone who completes at least one of the above stages will be asked to provide feedback on the overall process and offered some help on their career if it's not joining Attio at this time.